Terms and Conditions
Effective Date: April 1, 2025
Welcome to AyurGlobe (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our mobile health and wellness application, including online consultations. By accessing or using our services, you agree to abide by these Terms. If you do not agree, please refrain from using our platform.
1. Introduction
Welcome to AyurGlobe (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our mobile health and wellness application, including online consultations. By accessing or using our services, you agree to abide by these Terms. If you do not agree, please refrain from using our platform.
2. Eligibility
You must be at least 15 years old to use our services. By using the platform, you confirm that you meet this age requirement.
3. User Responsibilities
- You agree to provide accurate and complete information during registration.
- You are responsible for maintaining the confidentiality of your account credentials.
- You must not use our platform for unlawful, fraudulent, or abusive purposes.
- You agree to comply with all applicable health regulations and laws.
4. Online Consultation Services
- Our platform connects users with licensed healthcare professionals for online consultations.
- Online consultations do not replace in-person medical assessments and should not be used in emergencies.
- We do not guarantee specific medical outcomes from consultations.
- For pediatric consultation; presence of parents during consultation is mandatory for infants, toddlers & all children below 18 years. If any teenager is consulting by themselves for any privates issues; it will be considered that they are free to share their information & their information will not be exploited at all.
5. Online Yoga Sessions
- Our platform connects user with certified yoga professionals for practicing yoga through online yoga sessions.
- It is recommended to users that they pre-inform about their any specific health conditions to the experts; if not done so user will be considered healthy with no health condition and if any problem occurs during any online session; any yoga experts or any member of AyurGlobe will not be responsible.
6. AyurMedia
- All the content that will be posted on AyurMedia must be health related; content must enlighten about health and wellness to our users.
- Any content which is abusive or which can hurt persons personal, emotional or religious values must not be posted. If any such content is found posted; that user is responsible for their act and it must be remembered that any member from AyurGlobe is not related in any manner possible to such content and do not support such content.
7. Payment and Fees
- Some services may require payment, which must be made through our designated payment system.
- All fees are non-refundable unless otherwise stated.
- We reserve the right to modify pricing at any time, with prior notice to users.
- The amount payable to doctors/yoga experts/dieticians will be deposited in their account directly after the decided amount of percentage has been deducted in app vault (business account) as service charges of AyurGlobe.
8. Privacy and Data Protection
- Our Privacy Policy governs how we collect, use, and protect your personal data.
- By using our services, you consent to the collection and processing of your data in accordance with our Privacy Policy.
9. Limitation of Liability
- We provide our services on an “as-is” basis and do not guarantee uninterrupted access.
- We are not liable for any damages arising from the use of our platform, including but not limited to medical, financial, or personal consequences.
10. Termination of Services
- We reserve the right to suspend or terminate your account if you violate these Terms.
- Users may deactivate their accounts at any time through their account settings.
11. Intellectual Property
- All content on our platform, including text, graphics, and software, is owned by us or our licensors and protected by intellectual property laws.
- Users may not copy, modify, or distribute our content without prior written permission.
12. Third-Party Links and Services
Our platform may include links to third-party websites or services. We are not responsible for their content or practices.
13. Changes to These Terms
We may update these Terms periodically. Continued use of our services after changes constitute acceptance of the updated Terms.
Need Help?
If you have any questions about our refund policy or need assistance with a refund request, please contact our customer support team: