Privacy Policy

Effective Date: April 1, 2025

Last Updated: April 1, 2025

Welcome to AyurGlobe. Your privacy is important to us, and we are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our online health & wellness services.

1. Information We Collect

We may collect the following types of personal information:

1.1 Personal Information Provided by You

  • Full Name
  • Date of Birth
  • Gender
  • Contact Information (Email, Phone Number, Address)
  • Medical History including symptoms of present illness with other Health Data
  • Payment and Billing Information
  • Any other information you voluntarily provide

Information Provided by Doctors, Yoga experts & Dieticians

  • Name, qualification, specialization, and professional details
  • Contact details and identification documents
  • Consultation records and prescriptions
  • Payment and bank account details (if applicable)

1.2 Automatically Collected Information

  • IP Address
  • Device Information (Model, Operating System, Browser Type)
  • Usage Data (App Interactions, Log Data)
  • Location Data (if enabled)

1.3 Information from Third-Party Sources

  • Data from Healthcare Providers (if authorized)
  • Payment Processors

2. How We Use Your Information

We use your information for the following purposes:

  • To provide online doctor consultation services
  • To provide platform for online yoga sessions
  • To provide online dietician services
  • To encourage or facilitate online services for doctors, yoga teachers & dieticians to enhance their practices
  • To facilitate appointment scheduling and prescription issuance
  • To process payments securely
  • To improve our app's functionality and user experience
  • To communicate with you regarding consultations, updates, and promotions
  • To comply with legal and regulatory requirements
  • Maintain medical records for future reference (where legally permitted)

3. How We Share Your Information

We do not sell your personal data. However, we may share it under these circumstances:

  • With Doctors and Healthcare Professionals for consultation and diagnosis
  • With Payment Processors to complete transactions
  • With Service Providers (e.g., cloud storage, analytics, customer support)
  • When Required by Law (e.g., court orders, regulatory requests)
  • With Your Consent for any other necessary purpose

4. Data Security Measures

We implement industry-standard security measures to protect your data, including:

  • Encryption of sensitive information
  • Secure access controls
  • Regular security audits and monitoring
  • Compliance with healthcare data regulations (e.g., HIPAA, GDPR, or local laws)

We implement appropriate security measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no online platform is entirely secure, and users should take precautions when sharing sensitive information.

5. Data Retention

We retain your personal data only as long as necessary for service provision, legal compliance, and legitimate business purposes. Afterward, we securely delete or anonymize your data.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access & Portability: Request a copy of your data
  • Correction: Access, update, or correct their personal information
  • Deletion: Request deletion of your data
  • Objection & Restriction: Limit how we process your data
  • Withdraw Consent: Opt-out of marketing communications

To exercise these rights, contact us at [email protected].

7. Third-Party Links & Services

Our app may contain links to third-party services. We are not responsible for their privacy practices, so we encourage you to review their policies before use.

8. Children's Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect data from children without parental consent.

9. Updates to This Privacy Policy

We may update this policy from time to time. Any significant changes will be communicated through the app or email.

Need Help?

If you have any questions about our refund policy or need assistance with a refund request, please contact our customer support team:

[email protected]